What This Policy Covers
When you register on betmet, we ask for your mobile number, email and a password so we can secure your account and match deposits to the correct wallet. Each time you send funds via bKash, Nagad or Rocket, we log the transaction reference and amount to
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reconcile your balance and meet audit requirements. We also record your device type, IP region and session timestamps to detect unusual login patterns and prevent unauthorised access. If you contact support through live chat or email, we store your message history and any documents you upload
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during identity verification. Cookie files on your browser remember your language choice, session state and which games you recently opened, making the lobby faster on your next visit. We do not sell your personal information to third parties. We share transaction data with our payment processors
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solely to clear deposits and withdrawals, and we may disclose records to legal authorities if required under local law in eligible regions. You can request a copy of the data we hold, ask us to correct inaccuracies, or submit a deletion request by emailing our privacy
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team; we will respond within fourteen working days. Data retention periods depend on regulatory obligations and active-account status—closed accounts are archived after ninety days unless a legal hold applies. By using betmet, you acknowledge that data processing depends on your local jurisdiction and that access to
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certain features may be restricted based on eligible regions and local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.